What is National ID Tracking?
National ID tracking is a free online service from the Philippine government. It helps you check if your PhilSys ID card is ready, being delivered, or already at your address.
The Philippine Identification System (PhilSys) gives every Filipino a national ID. This ID proves who you are. You can use it at banks, hospitals, government offices, and online stores.
Why Track Your National ID?
✓ Know when your ID will arrive
✓ Avoid losing your card
✓ Check if delivery is delayed
✓ Confirm your ID is real
Two Ways to Track Your National ID
You can track your National ID in two simple ways. Both methods are free and official.
Method 1: Use TRN Number
Your Transaction Reference Number (TRN) is a 29-digit code. You got this number when you registered.
Best for: Tracking delivery status
Method 2: Scan QR Code
The QR code is on your paper ID or digital ID. You scan it with your phone camera.
Best for: Checking if ID is real
How to Track Using TRN Number
The TRN method shows you where your physical ID card is. Follow these easy steps:
Step-by-Step Guide
- Find Your Transaction Slip: Look for the paper you got after registering. Your TRN is printed on it.
- Visit PHLPost Website: Go to tracking.phlpost.gov.ph on your phone or computer.
- Enter Your TRN: Type all 29 digits of your tracking number into the box.
- Click Track: Press the Track button and wait a few seconds.
- Check Status: You will see one of these messages:
- Dispatched from PSA Center - Your ID left the main office
- In Transit - Your ID is on the way
- Out for Delivery - Your ID will arrive today or tomorrow
- Delivered - Someone already received your ID
How Long Does Delivery Take?
Most people get their National ID within 2 to 6 weeks after the PSA approves it. But some wait longer:
- Metro Manila: 2-4 weeks
- Provincial Cities: 3-6 weeks
- Remote Areas: 1-6 months
How to Track Using QR Code
If you already have a paper ID or digital ID, you can scan the QR code. This checks if your ID is real and valid.
QR Code Scanning Steps
- Go to PhilSys Website: Open the official ePhilID portal on your phone.
- Click Scan QR Code: Find the QR scanner button on the website.
- Allow Camera Access: Your phone will ask to use the camera. Click "Allow."
- Point at QR Code: Hold your phone over the QR code on your ID card.
- View Results: The website shows:
- Your PhilSys Number
- When your ID was issued
- If your ID is real or fake
Common Problems and Solutions
Problem 1: Lost Your TRN Number
Many people lose their transaction slip. Don't worry. You can get your TRN back.
Solutions:
- Visit Registration Center: Go to the PhilSys center where you first registered. Bring any valid ID. The staff will find your TRN in their computer.
- Call PSA Hotline: Dial 1388 and tell them your full name, birthday, and where you registered.
- Email PSA: Send a message to info@philsys.gov.ph with your details.
- Check Your Email: Look in your inbox and spam folder. PSA might have sent your TRN by email.
Problem 2: ID Taking Too Long
If you've waited more than 6 months, take action.
What to Do:
- Get ePhilID Instead: Visit any PhilSys center and ask for the paper version. They print it the same day. This works just like the plastic card.
- Check Your Address: Make sure you gave the right delivery address when you registered.
- Visit Post Office: Go to your local PHLPost branch. Sometimes IDs sit there for weeks.
- Ask Your Barangay: In some places, PHLPost gives IDs to barangay halls instead of houses.
Problem 3: Wrong Delivery Status
Sometimes tracking shows "Delivered" but you never got your ID.
Fix This Problem:
- Check with family members who might have received it
- Visit your barangay hall and ask the staff
- Go to the nearest PHLPost office with your TRN
- If ID says "Returned to Sender," update your address at PhilSys center
Problem 4: Tracking Shows Nothing
If tracking.phlpost.gov.ph shows "Not Found" for many months, your ID might still be in production.
Frequently Asked Questions
Q: Can I track my National ID without TRN?
A: Not directly online. But you can visit a PhilSys registration center with your ID. They will look up your TRN for you.
Q: Is there a tracking fee?
A: No. All National ID services are completely free. Never pay anyone to track your ID.
Q: What if I moved to a new address?
A: Visit the nearest PhilSys center right away. Tell them your new address. They can update their records and redirect your ID.
Q: Can I use ePhilID for everything?
A: Yes! The paper ePhilID works exactly like the plastic card. Banks, government offices, and employers all accept it.
Q: How do I get the Digital National ID?
A: Download the eGovPH app on your phone. Log in and you can access your digital ID there.
Q: What is my PhilSys Number?
A: It's a unique 12-digit number assigned only to you. This number never changes. It's different from the card number printed on your physical ID.
Q: Can employers track my National ID?
A: No. Only you can track your own ID using your personal TRN. Employers can verify if an ID is real using the QR code scanner, but they cannot track delivery.
Q: What if someone else got my ID by mistake?
A: Report this to PSA immediately. Call 1388 or email info@philsys.gov.ph. They will investigate and reissue your ID.
Important Contact Information
PSA PhilSys
Hotline: 1388
Email: info@philsys.gov.ph
Facebook: PSAPhilSysOfficial
PHLPost Customer Service
Phone: (02) 8288-7678
Email: phlpostcares@phlpost.gov.ph
Hours: Monday-Friday, 8AM-5PM
Quick Tips for Safe Tracking
- ✓ Always use official government websites only
- ✓ Never share your TRN on social media or with strangers
- ✓ Keep your transaction slip in a safe place
- ✓ Take a photo of your TRN as backup
- ✓ Don't trust third-party tracking websites
- ✓ Watch out for fake messages asking for money
- ✓ Report suspicious activity to PSA immediately
Final Reminders
Your National ID is an important document. It makes life easier when you need to prove who you are. Track your ID regularly so you know when it arrives.
If you face any problems, don't give up. Contact PSA or visit a PhilSys center. The staff are there to help you.
Remember: Getting your National ID is free. The tracking service is free. Never pay anyone who promises faster delivery.